Q: What is Seoulbox?

A: Seoulbox is the ultimate Korean experience delivered straight to your door. Discover an epic side of Korea with a colorful new theme every month!

Q: What if I have an allergy?

A: If you have a severe allergy and suspect you may be allergic to any of the products included in the Seoulbox, then please get in touch with us so that we may verify the ingredient(s) for you. We are unable to provide a refund if you have already purchased and/or received your Seoulbox.

Q: I am an influencer and would like to do an unboxing collaboration with Seoulbox.

A: Please get in touch with us via partnerships@myseoulbox.com. Our team will reach out to you! 

Q: Can I pause/cancel my subscription?

A: Yes! You can pause or cancel your subscription at anytime in your Account Settings. If you’re unable to do so then you can contact our support team at help@myseoulbox.com. We are always happy to help!